How can we help?
Find answers about getting started, virtual coins, browser storage, and technical issues.
Getting Started
Visit the Games page, confirm your age, and choose a free game. No account or payment is required.
No. There are no accounts, emails, or passwords on this platform. Your progress is saved locally in your browser.
All modern browsers work: Chrome, Firefox, Safari, and Edge on desktop and mobile. We recommend keeping your browser up to date.
Virtual Coins
Virtual coins are an in-browser counter used for entertainment purposes only. They have no real-world monetary value and cannot be purchased, sold, or redeemed.
If your balance drops below 100 coins, it will be automatically refreshed the next time you open that game. Coins also refresh once every 24 hours.
No. North Spin Wheel does not sell virtual coins and there are no in-app purchases of any kind. Coins are always free.
Browser Storage
Your progress is saved in browser local storage. If you clear your browser data or use a different device/browser, your virtual coin balances will reset to the starting amount.
Go to your browser settings, find Site Data or Cookies, and clear data for northspinwheel.com. This resets all virtual coin balances and the age confirmation.
No. All locally stored data stays in your browser. We do not have a server-side user database.
Technical Issues
Try refreshing the page. If the issue persists, try clearing your browser cache or using a different browser. Contact us if problems continue.
Try closing other tabs, updating your browser, or switching to a desktop device for the smoothest experience.
Please email support@northspinwheel.com with a brief description of the issue, your browser, and device type. We aim to respond within 2–3 business days.
Didn’t find your answer?
Email us at support@northspinwheel.com or browse our full FAQ list.